Docmail web service unavailable

Incident Report for CFH Docmail

Resolved

This incident has been resolved.
Posted Mar 22, 2023 - 14:06 GMT

Update

We are continuing to monitor for any further issues.
Posted Mar 22, 2023 - 12:09 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 22, 2023 - 11:02 GMT

Identified

We have identified an issue where some visitors to the Docmail website are reaching a service unavailable page. We have investigated and are currently trying to resolve.
Posted Mar 22, 2023 - 10:55 GMT
This incident affected: Web portal.