All Systems Operational
Web portal ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
PrintDriver Operational
90 days ago
99.94 % uptime
Today
Email notifications ? Operational
Docmail team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - Royal Mail have resolved the issue and we have resumed sending internationally addressed mail through them.
Jan 23, 09:47 UTC
Update - Royal Mail are continuing to be affected by the cyber incident.

We are temporarily sending international items via an alternative carrier and there is a small additional surcharge for this which will be included in the price when proofing your item. You may notice no postal indicia on proofs for foreign addressed items during this period.

We apologise for any inconvenience this may cause you.

Jan 17, 09:35 UTC
Monitoring - Royal Mail have announced severe service disruption due to a cyber incident that is affecting international mail.

UK addressed mail is not affected.

If you have international items to send you can continue to submit these, we will be producing them as normal but holding them securely on site until the issue is resolved.

Royal Mail have advised that their IT teams are working on resolving the issue, however we will look into other options of sending this mail if it is not resolved within 48 hours.

We apologise for any inconvenience this may cause you.

Jan 12, 11:43 UTC